Last updated: 9 February 2026
"A warm culture where staff feel like family and safe medicines management shine, but staffing lacks team stability and activities are basic."
Medicines were stored, administered and disposed safely. Staff were trained in the safe management of medicines. Medicine checks and audits were carried out, issues found were addressed.
One member of staff said, 'It is lovely working here. We get residents involved and see how they change and grow.' A member of staff said, 'I really like my job, the staff and residents work well together, like a family.'
There were enough skilled and experienced staff provided to support people with care, activities and appointments.
Training and induction was provided for staff in a variety of subjects to develop, maintain or enhance their skills. Staff were provided with specific learning about mental health conditions, physical disability or drug and substance misuse.
The registered manager had an open-door policy in place, so people could speak with them at any time. They also supported people which ensured they fully understood people's needs.
A programme of activities was provided which included outings or entertainers to enrich people's lives and prevent social isolation.
Staffing levels are sufficient but nothing special, with no details on team stability or low agency use.
There were enough skilled and experienced staff provided to support people with care, activities and appointments.
Activities programme is regular with a coordinator and outings, but no specialist or innovative approaches mentioned.
A programme of activities was provided which included outings or entertainers to enrich people's lives and prevent social isolation.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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