Last updated: 10 February 2026
"Strong training and safety practices with a supportive culture, but staffing lacks long-term stability and activities miss specialist therapies."
2022 inspection: Assured provider preventing infections, using PPE effectively, accessing testing, managing outbreaks; per 2019: good safeguarding, safe medicines, risk plans, incident learning.
Per 2019 comprehensive inspection: People said staff were caring and they felt listened to; staff praised the manager and enjoyed training; positive interactions observed.
Per 2019 comprehensive inspection: 'The staff rota in place and our observations showed that enough staff were available to support people. A relative said, "There's enough staff."'
Per 2019 comprehensive inspection: Staff completed training in falls prevention, end of life care, medication; registered manager arranged supervision, appraisals and NVQ level 3 in social care.
Per 2019 comprehensive inspection: Staff told us, 'She's strict but fair' and '[The registered manager] is fantastic.' The registered manager arranged feedback, supervision and NVQ training.
Per 2019 comprehensive inspection: Care coordinator organised activities planner with music, entertainment, board games, reminiscence, outings, gardening and cultural events like Black History Month.
Staff numbers are enough to cover shifts but no details on low agency use or stable long-term team, so busy periods possible.
Per 2019 comprehensive inspection: The staff rota in place and our observations showed that enough staff were available during the day and night to meet people's individual needs.
Activities have a coordinator with outings and gardening but no specialist therapies or innovative programmes to vary the workday.
Per 2019 comprehensive inspection: The service employed a care coordinator... Activities included listening to music, live entertainment, reminiscence and playing board games... garden where they plant tomatoes.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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