Working at Welby Croft Residential Home
Crossings Road, High Peak, SK23 9RY
Operated by Andrew Care Ltd
24 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Staff feel supported with enough staffing and no agency use, but weak management checks, training gaps and generic risk assessments hold it back."
Safety & Risk
4/10
!
Risks to people's health and safety had not always been assessed and mitigated. Risk assessments had been completed; however, these were often generic and did not reference specific health conditions.
Staff Culture
6/10
✓
Staff felt supported by the registered manager and had received supervision to support their roles. All the staff we spoke with felt the management were approachable and had supported them well through the last year.
Staffing Levels
7/10
✓
There were sufficient staff to support the needs of the people currently using the services. Staff had been supported to work flexibly during COVID-19, which meant the home did not use any agency staff.
Training & Dev
4/10
!
Staff had received training in many areas, however recent training in relation to COVID-19 had not been done or training in relation to specific health conditions.
Management
4/10
!
The governance and quality assurance systems at the home were ineffective and had failed to identify and act on the concerns raised during this inspection.
Programmes
5/10
!
Per 2019 comprehensive inspection: There were activities planned throughout the week and included at least one outing. People told us they had been to Blackpool, Liverpool, the Imperial War Museum in Manchester and on canal trips.
Points to consider
Management checks and audits are weak and do not spot or fix problems well.
The governance and quality assurance systems at the home were ineffective and had failed to identify and act on the concerns raised during this inspection.
Staff training has gaps for specific health needs like diabetes and some COVID updates were late.
recent training in relation to COVID-19 had not been done or training in relation to specific health conditions... for example diabetes.
Risk assessments are often too general missing specific health risks, and guidance for as-needed medicines is not always there.
Risk assessments... often generic and did not reference specific health conditions. For example, diabetes... Where people required 'as needed' medicines, protocols were not always in place
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews