Working at Welbourn Manor Care Centre
High Street, Lincoln, LN5 0NH
Operated by St Philips Care Limited
30 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Supportive manager leading by example with staff feeling valued and strong safety practices, although staffing numbers have raised concerns with vacancies and mixed feedback."
Safety & Risk
7/10
✓
People were protected from the risk of abuse... The risks to people's safety were monitored... People's medicines were managed safely... The manager had processes in place to learn from events.
Staff Culture
6/10
✓
Staff told us they felt well supported and the manager was approachable and empathetic. Staff felt the manager led by example.
Staffing Levels
5/10
!
We were told there had been some concerns over staffing numbers. However, the provider had been responsive and was continuing to recruit to vacant posts. People and relatives gave mixed responses about whether there were enough staff.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: all staff had received the necessary training for their roles. Staff told us the training they received was very good, which included regular updates... Staff were supported with regular supervisions.
Management
7/10
✓
People, relatives and staff told us the manager was open, visible and supportive. Staff felt the manager led by example.
Programmes
6/10
✓
Per 2020 comprehensive inspection: provider employed an activities co-ordinator who worked to provide a varied programme of events for people... weekly visit from the local children's nursery... visiting Choirs, religious services, crafts.
Points to consider
Staff numbers have had some concerns recently, with vacancies still being filled and mixed feedback from people and relatives on whether there are enough staff.
We were told there had been some concerns over staffing numbers. However, the provider had been responsive and was continuing to recruit to vacant posts. People and relatives gave mixed responses about whether there were enough staff.
Only standard training with regular updates and supervisions, no mention of specialist courses or funded qualifications.
Per 2020 comprehensive inspection: all staff had received the necessary training for their roles... regular updates in areas such as moving and handling... regular supervisions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews