Working at Welbeck House
42 Welbeck Avenue, Wolverhampton, WV10 9LS
Operated by Arcare (West Midlands) Limited
4 bedsResidential homesHomecare agencies
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"An accessible manager, consistent staffing and positive team culture, but basic outings without special programmes and only standard training."
Safety & Risk
7/10
✓
People were safe and protected from abuse by staff that understood how to protect people and report their concerns. Medicines were managed safely.
Staff Culture
7/10
✓
Staff worked effectively with one another. One staff member said, 'We can always make suggestions, we suggested the holiday that is planned and were able to arrange this.'
Staffing Levels
7/10
✓
There were enough staff on each shift to meet people's needs and keep them safe. People were supported by consistent staff who knew them and their needs well.
Training & Dev
6/10
✓
Staff received an induction into their role which included completion of the care certificate. They said there was ongoing training for staff in all aspects of their role.
Management
7/10
✓
The registered manager knew people and staff well and had a positive attitude towards making improvements in people's lives. Staff said, 'The registered manager has been here a long time, they are always here for you and always accessible.'
Programmes
5/10
!
People were provided with a variety of opportunities to go out and take part in activities at local community sites.
Points to consider
Just basic outings and community trips, no activities coordinator or special programmes to vary the work beyond personal care.
People were provided with a variety of opportunities to go out and take part in activities at local community sites.
Only standard induction and ongoing training, no specialist courses or funded qualifications for career growth.
staff received an induction into their role which included completion of the care certificate. They said there was ongoing training for staff in all aspects of their role.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews