Working at Wayside Care Home

No permanent manager in post, so leadership and oversight are seriously weak.

There was no registered manager in post during our inspection.

Not enough staff with the right skills at night to keep people safe, sometimes using agency nurses without fire training.

There was not enough staff with the right skill mix to ensure people’s safety at night.

Gaps in key safety training like practical fire evacuation skills for staff.

no staff had been given practical training on how to use evacuation equipment to assist evacuation from the upper floors.