Working at Waymead Short Term Care
St Anthony's Close, Bracknell, RG42 2EB
Operated by Bracknell Forest Borough Council
10 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Supportive management, happy staff and innovative activities programmes, although staffing is not always available and training needs best practice updates."
Safety & Risk
8/10
✓
Staff had a good understanding of how to keep people safe... medicines were stored and handled correctly. Systems were in place to ensure details of any accidents or incidents were recorded.
Staff Culture
8/10
✓
Staff were happy in their jobs and there was a good team spirit. One staff member said 'Waymead is a kind and friendly place to work... I am extremely proud of the service...'
Staffing Levels
6/10
✓
Staff told us there were usually enough staff at all times to do their job safely and efficiently. One relative said staff were 'mostly but not always' available.
Training & Dev
6/10
✓
All mandatory training was up to date with additional specialist training such as epilepsy, but 'We recommend that the provider review their staff training provision in line with the current best practice guidance...'
Management
8/10
✓
Relatives praised the manager: 'You have always been very approachable and hands on and we have felt confident that if we had a problem we could get this addressed swiftly...' Staff felt supported by the registered manager.
Programmes
9/10
✓
Partnership with Dogs for Good charity led to reduced anxiety, community access, Crufts demonstration, and other innovations like hand-under-hand feeding with measurable outcomes.
Points to consider
Staffing is adequate but relatives note staff are not always available right when needed.
The majority of relatives said staff were available when people needed them, one said staff were 'mostly but not always' available and another said that more staff would help to make sure staff were always available.
Training includes mandatory and specialist topics but misses some best practice updates like annual fire safety refreshers.
We noted the mandatory training provided to staff at the service was not in line with the current best practice guidelines for ongoing social care staff training. For example, the provider's practice was to update staff training fire safety every three years.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews