Last updated: 10 February 2026
"Good training, sufficient staff and positive culture, but no registered manager holds it back."
People were protected from avoidable harm, received their medicines as prescribed... Staff understood their responsibilities in relation to safeguarding... incidents... reported appropriately.
The service had a positive person-centred culture... There was a positive staff culture, and this reflected in a happy and friendly atmosphere.
The service had sufficient numbers of staff to meet people's needs. Staff were observed to have the time they required to provide people with responsive and effective care in a relaxed and unhurried way.
Staff had... completed, additional training specific to people's needs living at the home, such as stroke awareness, diabetes and dementia training... Staff received one to one supervision every three months.
The service did not have a manager registered with the Care Quality Commission at the time of the inspection. The previous registered manager had left the service in March 2019.
The home employed a part-time activities coordinator who provided activities... Activities included games, armchair exercises, reminiscence, painting and manicures.
No registered manager in post, even though a new one started recently and is registering.
The service did not have a manager registered with the Care Quality Commission at the time of the inspection. The previous registered manager had left the service in March 2019.
Only basic activities like games, painting, and manicures with a part-time coordinator, so the role lacks variety.
The home employed a part-time activities coordinator who provided activities for people on an individual basis and in groups. Activities included games, armchair exercises, reminiscence, painting and manicures.
Staffing is enough most days but can get busy at times, according to staff and residents.
A staff member told us, 'I think there is enough of us, sometimes it can be busy but usually it's alright.' A person said, 'Sometimes they could do with a few more.'
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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