Last updated: 10 February 2026
"Staff feel supported with regular supervisions and there are enough staff, but unsafe medicines management and poor practical training hold it back."
People's medicines were not always managed safely and the principals of STOMP (stop over medicating people with learning difficulties) were not always followed.
Staff told us they were supported with regular supervisions from senior care staff. They told us they found it useful.
People were supported by adequate numbers of staff. All the staff we spoke with told us there was enough staff to meet people's needs with the present number, and dependency needs of people at the service.
Staff had not always received practical training from trainers with up to date training qualifications in moving and handling.
Quality monitoring processes were not always robust; this had impacted on areas of care highlighted throughout this report.
People living at the service enjoyed different activities both in the service and in the local community.
Medication management unsafe, people got unneeded drugs for years and poor checks on as-required doses.
two people were receiving medicines that had been prescribed several years ago... the GP who recognised there was no need for the medicine and withdrew it.
Practical training like moving and handling done by unqualified in-house staff instead of proper trainers.
staff had received practical training on the use of equipment... from other staff who did not hold a train the trainer qualification in this area.
Recruitment checks weak with unexplained job gaps and references from family members.
Of the employment records we viewed, one had an unexplained gap in employment, and a reference from a family member.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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