Last updated: 10 February 2026
"Staff feel well supported by management in a caring culture, but no activities coordinator or structured programme mean mostly routine personal care."
People were protected from the risk of abuse and avoidable harm by staff who understood how to recognise and respond to concerns. People were safely supported to receive their medicines.
Staff felt well supported by the registered manager and management team. The culture at Watson House Rest Home was caring, kind and compassionate.
It's small here we have more time with the residents. The registered manager followed safe staff recruitment procedures.
Staff had received regular training and supervision to support them in their roles. Staff told us they regularly updated their training.
Staff felt well supported by the registered manager and management team. One staff member said '[Registered manager] she is one of the best bosses. You can talk to her about anything.'
People were encouraged and supported to take part in activities to socialise and build on their living skills and independence.
No activities coordinator or structured programme, so the role is mostly routine personal care.
People were encouraged and supported to take part in activities to socialise and build on their living skills and independence.
Only standard training and supervision, no specialist courses or funded qualifications.
Staff had received regular training and supervision to support them in their roles.
Staffing is adequate for the small home but nothing special, no details on agency use or retention.
It's small here we have more time with the residents.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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