Working at Watford House Residential Home
Watford House Care Home, Watford Road, High Peak, SK22 4EJ
Operated by JTV Care Homes Limited
40 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff praised strong leadership and felt supported in a positive culture, although training lacks specialist courses and staff retention is unclear."
Safety & Risk
6/10
✓
People were safeguarded from abuse and avoidable harm. Overall, people were supported to receive their medicines safely; we identified where further guidelines were needed... put in place following our on-site assessment.
Staff Culture
7/10
✓
Staff all spoke positively about working for the provider and shared their values. Staff felt supported and received recognition for their contributions. Staff spoke about the homely atmosphere.
Staffing Levels
6/10
✓
Staff felt overall there were enough staff to meet people’s needs. Staff felt they worked well as a team. A care shift had been introduced to provide an overlap between the night and day shift.
Training & Dev
6/10
✓
Staff felt they had enough training to carry out their roles and received ongoing support in the way of competency checks and regular supervisions. Staff felt the induction process was robust.
Management
7/10
✓
All staff spoke extremely positively about the registered manager, and felt they showed good leaderships skills. Staff felt able to approach the registered manager or senior leaders within the organisation with any concerns.
Programmes
6/10
✓
Per 2021 comprehensive inspection: A programme of activities was delivered by an enthusiastic activities co-ordinator. Activities organised were varied... pen pal system... local primary school.
Points to consider
Training covers basics like induction and supervisions, but no specialist courses or funded qualifications for career growth.
Staff felt they had enough training to carry out their roles and received ongoing support in the way of competency checks and regular supervisions.
Staffing levels meet needs using a weekly tool, but no info on low staff turnover or minimal agency use.
The registered manager completed a weekly dependency tool... We reviewed 3 weeks’ worth of staffing rotas... showed staffing numbers were safe.
Activities include community links and varied options, but nothing distinctive like specialist therapy programmes.
Innovation was demonstrated through the variety of meaningful and engaging activities involving people and connecting them to their local and wider community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2024
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews