Working at Waterside Court Care Home
26 Winterbrook, Wallingford, OX10 9EG
Operated by Barchester Healthcare Homes Limited
70 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Approachable management and positive staff culture stand out, but staffing can feel tight sometimes."
Safety & Risk
8/10
✓
Staff knew how to identify and report any concerns. Medicines were managed safely. Appropriate risk assessments were in place.
Staff Culture
8/10
✓
Staff felt respected, supported and valued by senior staff who promoted a positive and improvement-driven culture. There was positive staff morale.
Staffing Levels
6/10
✓
The service had enough staff to meet people's needs. One staff member said, 'We can be tight for staff sometimes but the management steps in and help us out.'
Training & Dev
6/10
✓
Staff had received relevant and good quality training in evidence-based practice. Staff told us that updated training and refresher courses helped them.
Management
8/10
✓
Manager is approachable, best manager we have ever had. [Registered manager] knows each and every person in and out. She is so supportive of them.
Programmes
6/10
✓
People had excellent opportunities and access to a variety of activities... art, singers, exercises in a chair, music, bingo and quizzes.
Points to consider
Staffing is enough most days but can feel tight sometimes with managers pitching in to help.
We can be tight for staff sometimes but the management steps in and help us out.
Training covers the basics and updates well but no specialist courses or funded qualifications mentioned.
Staff had received relevant and good quality training in evidence-based practice. Staff told us that updated training and refresher courses helped them.
Lots of varied activities like music and quizzes but no dedicated coordinator or special programmes.
A programme of activities was displayed... art, singers, exercises in a chair, music, bingo and quizzes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews