Working at Waterside Care Home
192 Queens Promenade, Blackpool, FY2 9JS
Operated by Majestic Care Home Limited
19 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Supportive management that values staff and strong safety practices, although activities are basic and staffing adequate but unremarkable."
Safety & Risk
8/10
✓
People's care records included risk assessments guiding staff to reduce the risk of unsafe or inappropriate care. Staff had training to protect people from harm and understood their responsibility to report concerns.
Staff Culture
7/10
✓
The registered manager's focus was on ensuring people lived in a comfortable, safe environment. Staff confirmed the management team was supportive and valued them in their roles.
Staffing Levels
6/10
✓
People told us there were sufficient staff to meet their needs. ... We observed staff were calm and unhurried in their approach.
Training & Dev
6/10
✓
Staff had adequate training levels to underpin their knowledge. For instance, they had training on the safe administration of people's medicines, which the registered manager underpinned with competency checks of their skills.
Management
8/10
✓
Staff confirmed the management team was supportive and valued them in their roles. One staff member told us, '[The registered manager is approachable and always has time for you.'
Programmes
5/10
!
Per 2017 comprehensive inspection: The service employed a part time activities co-ordinator who organised a selection of activities to keep people entertained. The activities were structured, varied and thoughtful.
Points to consider
The job lacks creative activities or programmes beyond basic ones, so days are mostly routine personal care.
Per 2017 comprehensive inspection: The service employed a part time activities co-ordinator who organised a selection of activities to keep people entertained.
Staffing is adequate and calm but nothing special, with no details on low agency use or strong team retention.
People told us there were sufficient staff to meet their needs. ... We observed staff were calm and unhurried in their approach.
Only standard training like mandatory courses and competency checks, no funded qualifications or specialist development.
Staff had adequate training levels to underpin their knowledge. For instance, they had training on the safe administration of people's medicines, which the registered manager underpinned with competency checks of their skills.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews