Working at Waters View Residential Care Home
85 Harwich Road, Harwich, CO12 5JA
Operated by Waters View Residential Care Home Ltd
15 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Strong leadership and a supportive family atmosphere for staff, but adequate staffing without long-serving teams and basic activities hold it back."
Safety & Risk
8/10
✓
People received their medicines safely and as prescribed. Staff demonstrated in depth knowledge of peoples medicines, including knowing potential side effects.
Staff Culture
8/10
✓
Staff told us they enjoyed working at the service and enjoyed the family atmosphere the manager had created.
Staffing Levels
6/10
✓
There were adequate staff to provide people with care and support to suit their needs and wants. The provider ensured staffing levels remained safe and consistent, with contingency plans in place for staff sickness.
Training & Dev
7/10
✓
Staff received regular formal supervisions. The provider supported staff to enhance personal development, staff could complete appropriate qualifications in Health and Social Care.
Management
8/10
✓
The manager had good oversight of the service and showed a passion for providing people with good care. Staff received regular supervisions and told us they felt supported to do their job well.
Programmes
6/10
✓
The service had planned activities for people to partake in daily. In addition, people were asked what they would like to do every day. This provided people with a variety of different socially engaging activities, including trips out for ice creams or group activities such as bingo.
Points to consider
Staff numbers are enough for safe care, but nothing special like long-serving teams or no agency use is mentioned.
There were adequate staff to provide people with care and support to suit their needs and wants.
Daily activities like bingo and outings keep things varied, but no activities coordinator or special therapy programmes.
The service had planned activities for people to partake in daily, including trips out for ice creams or group activities such as bingo.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews