Working at Waters Park House
Exmouth Road, Plymouth, PL1 4QQ
Operated by Waters Park House Limited
23 bedsNursing homesResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Supportive visible management and positive staff culture, although some agency staff cover shifts and training is standard."
Safety & Risk
8/10
✓
People received their medicines safely and on time. Clear procedures were in place... The service had suitable safeguarding systems in place, and staff knew how to recognise and what to do if they suspected abuse.
Staff Culture
8/10
✓
Staff felt respected, valued and supported and said they were fairly treated. There was a positive attitude in the staff team... Staff told us the management team were very approachable and always available for advice and support.
Staffing Levels
6/10
✓
There were sufficient staff on duty to meet people's needs. The service used its own agency staff, in limited numbers, to cover any shifts.
Training & Dev
6/10
✓
Staff confirmed they received supervision and updated training that was completed in-house or online due to the pandemic.
Management
8/10
✓
The management team were very visible in the service and took an active role in the running of the service. Staff felt respected, valued and supported... 'The management is very supportive', 'Always there when needed.'
Programmes
7/10
✓
Per 2018 comprehensive inspection: Waters Park used a tool called TOMs (Therapy Outcome Measures)... over their time they more than doubled their outcome measures.
Points to consider
Staffing levels are okay but they use some agency staff to cover shifts.
The service used its own agency staff, in limited numbers, to cover any shifts.
Only standard training and supervision with updates done in-house or online.
Staff confirmed they received supervision and updated training that was completed in-house or online due to the pandemic.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews