Working at Waterfield Supported Homes Limited - 23 Broadfield Road

Detailed risk assessments were completed to identify risks to people's safety and wellbeing. People's medicines were managed and stored safely. No concerns had been identified.

The home had a positive atmosphere. Staff told us they enjoyed working there. Staff turnover was low.

There were enough staff to support everyone. Regular agency workers were used to supplement the permanent staff and knew people well.

People were supported by staff who had completed an induction programme in line with the requirements of the Care Certificate. Further training and vocational qualifications were available to staff.

Staff told us they enjoyed working at the home and felt supported by management. Staff told us they could talk to the managers 'any time' if they had concerns.

There were organised activities such as arts and craft sessions. People regularly attended day centres, church services and community events.