Working at Waterfield Supported Homes Limited - 10 Dowanhill Road
10 Dowanhill Road, London, SE6 1HJ
Operated by Waterfield Supported Homes Limited
7 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported with low turnover, good training and strong management, but basic activities without specialist programmes hold it back."
Safety & Risk
7/10
✓
Per 2019 comprehensive inspection: Detailed risk assessments reviewed monthly. Staff trained in safeguarding. Medicines managed safely. Per 2022: Assured on infection prevention.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff told us they enjoyed working at the home and felt supported... 'I really enjoy working here and I would recommend it to anybody.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff to support everyone. Staff turnover was low, ensuring continuity of care.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Further training and vocational qualifications were available... Staff told us, 'They spend so much on training their staff, you should see the certificates...'
Management
7/10
✓
Per 2019 comprehensive inspection: Staff spoke highly of the management... 'It is so well organised. I am proud of this establishment and the head.' Staff turnover was low.
Programmes
4/10
!
Per 2019 comprehensive inspection: There were group activities such as arts and crafts and games. People regularly attended day centres, church services and community events.
Points to consider
Just basic activities like arts and crafts, games, and trips to day centres or church, no coordinator or specialist programmes to make the role more interesting.
There were group activities such as arts and crafts and games. People regularly attended day centres, church services and community events.
Staffing is adequate with low turnover, but no word on agency staff or enough people for unhurried personalised care.
There were enough staff to support everyone. Staff turnover was low, ensuring continuity of care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews