Working at Waterfield Supported Homes Limited
55 Broadfield Road, London, SE6 1ND
Operated by Waterfield Supported Homes Limited
7 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.3/10
Key Finding
"Enough staff, good training, and a supportive culture for workers, but limited activities and poor management audits hold it back."
Safety & Risk
5/10
!
Medicines were safely recorded, but did not always follow best practice. ... at times handwritten MAR charts were used, which is not best practice.
Staff Culture
6/10
✓
Staff told us they felt supported by managers. This included through regular supervision and training. A staff member told us, 'I had an induction... I feel I can approach management with questions.'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. We observed sufficient staff were on duty... Comments from people included, 'There are always enough staff day and night'
Training & Dev
6/10
✓
Staff had received training in safeguarding adults... Care workers received training in managing medicines and managers carried out appropriate checks of staff knowledge and competency.
Management
4/10
!
The provider did not always have suitable systems of audit for the service... the systems had not fully or promptly addressed issues to do with the cleanliness of the premises.
Programmes
3/10
✕
People were involved in making day to day choices about how they spent their time, including access to in house activities.
Points to consider
No activities coordinator or structured programme, so the job is mostly routine personal care with some basic in-house options.
People were involved in making day to day choices about how they spent their time, including access to in house activities.
Managers' audits and checks did not always spot or fix problems promptly.
systems of audit did not always address issues with the cleanliness of premises.
Medication records sometimes used handwritten charts instead of best practice.
at times handwritten MAR charts were used, which is not best practice, and sometimes inhalers were not recorded on the MAR chart
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews