Working at Waterbeach Lodge
Ely Road, Cambridge, CB25 9NW
Operated by Agecare MG1 Ltd
46 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Supportive managers and positive staff culture with strong safety practices, although basic activities and some agency staffing hold it back."
Safety & Risk
7/10
✓
Staff demonstrated a good understanding of how to report safeguarding concerns. Risk assessments... were in place and updated. Staff supported people to take their prescribed medicines safely. Lessons were learnt and shared with staff.
Staff Culture
6/10
✓
Staff told us they felt supported and that staff morale had improved. A staff member said, 'I feel that the home is going in a good direction.' 'Communication systems are good in the home.'
Staffing Levels
5/10
!
There were enough suitably trained staff to keep people safe... One person said, 'I only occasionally have to wait a bit of time for help.' We spoke with... an agency staff member.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staffs knowledge was developed through a training programme and regular spot checks on their work and supervisions.
Management
6/10
✓
Staff told us they felt supported... 'I feel supported by the compliance manager and head of care who have visited us frequently.' 'They always ask is everything okay?'
Programmes
3/10
✕
Per 2019 comprehensive inspection: Activities took place and people were supported to continue their interests such as gardening. A person said, 'I love gardening, I water all the plants... asked to assist in a new gardening programme'
Points to consider
Basic activities like gardening mentioned, but no coordinator or structured programme to make the role more varied and fulfilling.
Per 2019 comprehensive inspection: Activities took place and people were supported to continue their interests such as gardening.
Staffing is adequate but nothing special, with some agency workers and occasional waits for help.
One person said, 'I only occasionally have to wait a bit of time for help.' We spoke with... an agency staff member.
Only standard training and induction, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff when new... completed an induction which included training and shadowing... training programme and regular spot checks and supervisions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews