Last updated: 9 February 2026
"Staff feel supported by approachable managers with plenty of training and a positive culture, but not enough permanent staff and limited activities hold it back."
Medicines were stored and administered safely... Effective systems were in place to learn lessons from accidents/incidents and reduce risks to people.
Staff worked well together and felt supported by the management team, which promoted a culture for staff to provide person centred care.
There were enough staff to care for people, although neither of the two staff that we spoke with thought there were enough permanent staff.
Staff told us that they received enough training to give them the skills to carry out their roles. One staff member commented that they had 'so much' training.
Staff member explained, 'I love [manager], she's very supportive, she's very approachable.' The registered manager was on long term leave but another manager was overseeing.
Most people visited day services regularly throughout the week and staff had also listed what each person liked to do in their spare time... attended church... visited the library.
Staff say there aren't enough permanent workers, so people sometimes can't go out in the evenings and they use staff from another home or regular agency.
neither of the two staff that we spoke with thought there were enough permanent staff. Both staff members told us that this meant people were sometimes unable to do the things they wanted to do.
Varied outings to day services, church and library but no dedicated activities coordinator or specialist programmes to enrich the working day.
People had access to a variety of activities that staff supported them to take part in. Most people visited day services regularly throughout the week... one person attended church... visited the library to use their musical books section.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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