Working at Washington Lodge
The Avenue, Washington, NE38 7LE
Operated by Qualia Care Limited
65 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Strong leadership and positive staff culture with robust safety, but agency staff cover nights and vacant posts need filling."
Safety & Risk
8/10
✓
Risks to people were assessed regularly and managed... People were safeguarded from abuse. Lessons were learnt from incidents and learning was shared
Staff Culture
7/10
✓
There was a positive staff culture... One staff member said, 'I feel fully supported within my role at Washington lodge... always met with positivity from my peers'
Staffing Levels
5/10
!
Agency staff were used, particularly at night and the registered manager and provider were working to recruit to vacant posts
Training & Dev
6/10
✓
Staff were safely recruited and received an induction followed by training from the provider. Training was monitored and staff were supported with regular meetings and supervisions.
Management
7/10
✓
One relative commented, 'Since the registered manager has been in post everything has changed for the better, she is fantastic, she has guided changes within the home brilliantly.'
Programmes
5/10
!
Per 2018 comprehensive inspection: The home had a full programme of activities in place... arts and crafts, painting... entertainers, choirs, coffee morning at church
Points to consider
Agency staff cover night shifts and there are vacant posts they are working to fill.
Agency staff were used, particularly at night and the registered manager and provider were working to recruit to vacant posts
Only standard induction, training and supervisions with no specialist courses or funded qualifications.
Staff were safely recruited and received an induction followed by training from the provider. Training was monitored and staff were supported with regular meetings and supervisions.
Activities programme has variety like arts, crafts and outings but no specialist or innovative approaches.
Per 2018 comprehensive inspection: A variety of activities were available... arts and crafts, painting... singers, entertainers... coffee morning every week at the local church
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews