Working at Washington Grange
Burnhope Road, Washington, NE38 8HZ
Operated by Barchester Healthcare Homes Limited
41 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive management and positive culture with strong safety practices, although staffing relies on bank staff and training is basic."
Safety & Risk
8/10
✓
2022 IPC inspection: Assured on effective PPE use, infection prevention, outbreak management, visitor screening, and staff vaccination compliance.
Staff Culture
7/10
✓
Per 2019: 'The service had a positive culture that was person-centred and inclusive. Staff we spoke with felt supported by the management team.'
Staffing Levels
5/10
!
Per 2019: 'There were sufficient numbers of staff on duty to meet the needs of people. Staff absences were covered by the service's permanent or bank staff.'
Training & Dev
5/10
!
Per 2019: 'Staff mandatory training was up to date and new staff completed an induction to the service.'
Management
7/10
✓
Per 2019 inspection: 'Staff we spoke with felt supported by the management team' and people spoke positively about the registered manager.
Programmes
6/10
✓
Per 2019: Activities coordinator arranged varied activities including hand massage, nail painting, one-to-one time, supermarket trips, with community links.
Points to consider
Staffing levels are okay but they use bank staff to cover absences.
Staff absences were covered by the service's permanent or bank staff.
Just the usual required training and basic induction for new staff, no specialist courses or funded qualifications.
Staff mandatory training was up to date and new staff completed an induction to the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews