Last updated: 9 February 2026
"Strong leadership from an approachable manager and good teamwork, but limited activities without a dedicated coordinator and unclear staff retention hold it back."
People were protected from abuse and improper treatment as staff understood their responsibilities to safeguard people. People's medicines were managed safely.
Staff told us team work was strong and staff were supportive of each other.
People told us there were enough staff to support them and the registered manager and staff were in agreement. During our inspection we observed there were sufficient staff to support people within the home.
Staff received suitable induction, training, supervision and appraisal. The staff training programme included mental health awareness, substance abuse and rehabilitation skills.
People and staff were positive about the registered manager and described her as approachable and said she was a good listener. Leadership was visible across the service as a senior rehabilitation officer was on shift at all times.
People all told us they had enough to occupy them with activities of their choosing, which they usually accessed independently. This included playing football, going to the gym and shopping trips.
No dedicated activities coordinator or specialist programmes, so the role is mostly routine support with people doing basic independent activities like gym visits and shopping.
People all told us they had enough to occupy them with activities of their choosing, which they usually accessed independently. This included playing football, going to the gym and shopping trips.
Staffing is adequate with enough people on shift, but no details on low agency use or long-term staff retention.
People told us there were enough staff to support them and the registered manager and staff were in agreement.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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