Working at Warwick House
7 Warwick Street, Coventry, CV5 6ET
Operated by Aspects Care Homes Ltd
8 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Staff feel valued and well-trained with sufficient staffing, but medicines management and delayed safety fixes need attention."
Safety & Risk
4/10
!
The management and administration of medicine required improvement... actions to reduce some risks were not always taken in a timely manner... staff did not always follow the provider's medicine procedure.
Staff Culture
6/10
✓
Staff told us they 'loved' working at Warwick House... This is the first time in my working life that I get up and want to come to work. We are a really good team.
Staffing Levels
6/10
✓
We looked at the home's staffing rota and saw there were two staff on duty during the day and one member of staff at night. Staff told us they felt these staffing levels were sufficient... We don't use agency.
Training & Dev
7/10
✓
Staff were supported to keep their knowledge and skills up to date through on-going training... training in other areas specifically related to people's individual needs, for example, epilepsy and autism awareness.
Management
5/10
!
People and staff considered the registered manager to be available and approachable. Staff felt valued and supported by the registered manager and enjoyed working at the home.
Programmes
5/10
!
People were supported and encouraged to take part in activities of their choice... two people had chosen to go swimming... play games... college course... baked a cake.
Points to consider
Medication records missed photos of residents and repeated refusals were not reported to the doctor, and risks like the fire escape took too long to fix.
staff had not ensured people's medicine records contained a photograph of the person or that repeated refusals of medicine had been reported to the medicine prescriber... timely action had not always been taken to address known risks.
Only basic activities based on residents' choices like outings, games, and cooking, with no dedicated coordinator or structured programme.
People were supported and encouraged to take part in activities of their choice... We plan our day around what the residents want to do... go swimming... play games.
Manager is new to the role so quality checks like audits missed issues with medicines and care plans.
audits and checks to assess and monitor the quality of the service provided had been completed but were not always effective... medicine audits had not identified staff were not consistently following the provider's medicine policy.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews