Working at Warren Lodge Care Home
Warren Lane, Ashford, TN24 8UF
Operated by Bupa Care Homes (ANS) Limited
64 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Supportive approachable manager, positive culture and strong safety practices, although regular agency staff and basic training hold it back."
Safety & Risk
8/10
✓
Staff were knowledgeable about safeguarding... Risk assessments were up to date... Medicines were managed safely... lessons were learned... robust system... for recording accidents and incidents... analysis of incidents... shared with staff.
Staff Culture
7/10
✓
Staff told us the manager had an inclusive approach, was open and honest... teamwork and morale had improved... Warren Lodge was a good place to work.
Staffing Levels
5/10
!
There were enough staff deployed to meet people's needs... Regular agency staff were deployed to fill any gaps.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Care staff had completed training equivalent with the Care Certificate, refresher training and regularly met with a senior colleague for supervision.
Management
7/10
✓
A new manager had been appointed... staff told us they found them approachable and supportive with an open-door policy.
Programmes
6/10
✓
There was an activities team and a programme of activities on offer. Some were group activities, and some were individual sessions... activities coordinator.
Points to consider
Staffing is adequate but they use regular agency workers to fill gaps.
Regular agency staff were deployed to fill any gaps.
Only standard training like Care Certificate and refreshers, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Care staff had completed training that was equivalent with the Care Certificate... refresher training to keep their knowledge and skills up to date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews