Working at Warren Court

No activities coordinator right now, so care staff handle basic games and quizzes which makes the role more routine personal care.

the activities coordinator had recently left, and they were in the process of recruiting someone to the post. They told us ongoing work was required to ensure activities were meaningful and care staff were currently providing activities

Staffing is adequate with enough staff to meet needs, but nothing special like stable teams or light workloads.

We observed there were enough staff deployed throughout the service to ensure people's needs were met when required.

Only standard mandatory training like safeguarding and moving people, no specialist courses or funded qualifications.

All staff were trained in core areas such as safeguarding, fire safety, first aid and person-centred care, they also received training on other topics relevant to the needs of people using the service for example, moving and handling.