Working at Warmley House Care Home
Tower Road North, Bristol, BS30 8XN
Operated by Juniper Court Care Limited
58 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Supportive management and positive staff culture, but staffing gets stretched at busy times and safety records have gaps."
Safety & Risk
5/10
!
Staff knew people and the risks they faced well... but one person’s care plan lacked guidance... no risk assessment had been completed... Records for the application of topical creams were not being consistently completed.
Staff Culture
7/10
✓
Staff morale was positive, and staff told us they enjoyed their positions within the home. Staff felt confident their voice would be heard and the management team would address concerns.
Staffing Levels
5/10
!
There were sufficient staff ensuring people received the care and support they needed. Staff confirmed there were enough staff working... but there can be peak times when it is busy... feels stretched.
Training & Dev
6/10
✓
There was a training programme, which was monitored by the registered manager. All staff had to complete refresher training at regular intervals. Examples included safeguarding... dementia and mental health.
Management
6/10
✓
The management team were proactive in ensuring people received a quality service that met their individual needs and drive improvements. Staff felt supported in their roles.
Programmes
6/10
✓
People were supported to have meaningful occupation and had access to daily organised activities. People were observed enjoying the planned daily activities... one to one activities were organised... local coffee shops with staff.
Points to consider
Staffing is adequate but gets stretched at busy times with delays answering call bells.
Some people told us they felt there was not enough staff working, on occasions there were delays in answering call bells. We rang the bell, but the staff did not respond for 15 minutes.
Some safety processes had gaps like incomplete fluid totals or medicine records, even though fixed quickly.
Food and fluid charts were completed... Whilst it was evident people were receiving sufficient fluids, the daily totals at the end of the day were not being calculated... Records for the application of topical creams were not being consistently completed.
Only standard training with refreshers, no funded specialist qualifications or career development mentioned.
There was a training programme... refresher training at regular intervals. Examples included safeguarding... dementia... Staff had completed training in supporting people with dementia and mental health.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews