Last updated: 10 February 2026
"Safe medicines management and approachable, respected managers with good training, but agency staff use and limited activities hold it back."
Medicines were managed safely... Staff knew what action to take if they identified a medicines error. There were checks... to ensure any issues were identified quickly.
Staff told us that they felt they could make their views known to the registered manager and the team leader. Per 2017: manager and senior staff well liked and respected by staff.
People continued to be supported with their needs by enough suitably competent and qualified staff to keep them safe. Per 2017: stable staff team with bank and agency use to maintain levels.
Per 2017 comprehensive inspection: All staff received core training which included... In addition... understanding acquired brain injury. Staff received regular supervision.
People were relaxed and comfortable to approach the registered manager and senior staff at any time. The staff were also comfortable to speak to the registered manager and team leader. (2018)
Per 2018: support to attend therapeutic community activities. Per 2017: offered a range of activities both at the service and in the local community, trips using service vehicles.
Staffing levels are adequate but the home uses some agency and bank staff to cover shifts.
Per 2017: The service had a stable staff team and made use of both bank staff and agency staff to ensure staffing levels were maintained.
Activities programme offers trips and hobbies but lacks a dedicated coordinator or more in-house options, as some staff noted room for improvement.
Per 2017: Some staff said they felt more activities could be provided at Warmley Court. They commented that there was sufficient space... to organise more activities.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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