Working at Warmere Court

Only basic things like pet guinea pigs, a parrot, and sensory pictures to engage residents, no activities coordinator or varied programme so the job is mostly routine personal care.

The home accommodated pet guineapigs and a friendly parrot. Staff cleaned and fed the animals and encouraged people to engage with them. Various sensory experiences around the home provided people with visual and tactile opportunities.

Staffing is adequate but uses agency workers for gaps and some staff say not enough on the nursing floor where many need two carers.

Any gaps within staffing rotas were filled by agency staff... One staff member did not feel there were sufficient staff on the nursing floor, particularly since the majority of people had high support needs and many required 2 staff.

Only standard training with e-learning refreshers and basics like safeguarding, no specialist courses or funded qualifications for career growth.

good training opportunities, with regular refreshers and updates, mainly through e-learning... Staff completed safeguarding training annually... through e-learning, although we are just going back to face-to-face training.