Working at Warley House
Warley Road, Scunthorpe, DN16 1PL
Operated by ADL Plc
39 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel supported by approachable management, enough staff and a friendly culture, but a lack of regular activities programme and training gaps hold it back."
Safety & Risk
7/10
✓
Medicines were safely managed and medication administration record (MAR) charts we looked at were accurately completed. The provider ensured safeguarding incidents were reported to the local authority.
Staff Culture
6/10
✓
Staff we spoke with said the culture of the service was, 'Friendly and caring' and 'Open and honest.'
Staffing Levels
6/10
✓
People felt there were enough staff to support them. They said, 'Staff are always around' and 'We get the help we need.'
Training & Dev
5/10
!
The matrix showed that most training was up to date but there was a gap in staff training on the Mental Capacity Act 2005 (MCA) with just under half of the care staff having completed it.
Management
6/10
✓
The management style of the registered manager was open, inclusive and approachable. Staff told us they expressed concerns or ideas freely.
Programmes
4/10
!
We saw from pictures of past events... activities tended to be on an individual basis. One person only liked to be taken to the pub if their favourite drink was on offer. Another showed us their nails which had been painted recently.
Points to consider
No regular activities programme or coordinator, so the role is mostly routine care with occasional individual pastimes like sing-alongs or pampering.
activities tended to be on an individual basis.
Only standard mandatory training, with gaps in mental capacity training for nearly half the staff.
there was a gap in staff training on the Mental Capacity Act 2005 (MCA) with just under half of the care staff having completed it.
Manager keeps things running okay but does not seek out new best practices or innovations.
The registered manager had not been proactive in seeking current best practice to enhance the service delivery in general and in looking to the future.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews