Last updated: 9 February 2026
"Staff feel very well supported and highly motivated with comprehensive training, although staffing lacks details on retention or agency use."
Provider had effective safeguarding systems... after a series of errors in the management of medicines the arrangements were reviewed and improved... no errors had occurred since May 2018.
Staff told us they were very well supported and highly motivated. A staff member told us, 'I love it here. I feel motivated. It's a well-managed service.'
Staff told us that enough staff were on duty to be able to meet people's needs.
New staff had a comprehensive induction and training that prepared them for their role... shadowed experienced staff for eight weeks... provider supported staff to follow careers in social care... qualifications with the Institute of Leadership and Management.
Staff told us they were very well supported and highly motivated. A staff member told us, 'I love it here. I feel motivated. It's a well-managed service. They've looked after me and I've felt supported through supervision.'
People participated in a wide range of meaningful and stimulating activities such as swimming, horse riding, planning holidays abroad, concerts, sports events, and cycling with a local charity.
Staff say there are enough staff on duty to meet needs, but nothing about low staff turnover or no agency workers.
Staff told us that enough staff were on duty to be able to meet people's needs.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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