Last updated: 9 February 2026
"Staff feel proud of their great team with strong safety practices, but unclear staff retention and basic activities hold it back."
Staff trained in safeguarding; detailed risk assessments reviewed regularly; medicines managed safely with observations confirming no errors and incident reviews for learning.
Staff told us they felt they had a very good team and were proud to work there: 'I've worked a few places, but I am proud to say I work at Ward Green Lodge.'
Staffing levels were sufficient to keep people safe. People told us, and we saw from the staff rotas, that there were enough staff on each shift to meet peoples' needs.
Staff training matrix showed training in moving and handling, fire safety, safeguarding, dementia awareness and tissue viability; new staff complete Care Certificate; regular supervisions.
Staff, people and relatives said the registered manager was approachable and communication was good within the service.
Dedicated activity worker provides craft and art, games, music and movement, visiting entertainers, community links with school children and library.
Staff numbers are enough to meet needs safely but no info on low staff turnover or minimal agency use.
Staffing levels were sufficient to keep people safe.
Activities run daily with a coordinator but mostly basic crafts, games, entertainers and outings, no specialist programmes.
dedicated activity worker to ensure there was a range of meaningful activities... such as, craft and art, games, music and movement and visiting singers and entertainers.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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