Last updated: 10 February 2026
"Strong safety, supportive culture, and varied activities, although staffing lacks low agency use or exceptional stability."
AI-driven video monitoring technology successfully reduced falls and injuries; strong safeguarding culture, safe medicines management, and proactive risk assessments.
Staff felt supported, had shared vision and culture based on listening, learning and trust; staff said 'managers and staff are all so supportive to one another. Best place I have ever worked'.
There were enough staff with the right levels of knowledge, skills, and experience to safely meet people’s needs; staffing levels matched rota and staff were visibly present and responsive.
Staff received all the relevant training they needed including mixture of e-learning and in-person, comprehensive induction mapped to Care Certificate, and competency-based assessments.
Managers were visible, knowledgeable and supportive of staff; staff felt supported to give feedback and were treated equally, free from bullying or harassment.
Activities coordinator provides varied programme including daily exercise, bi-weekly performances, intergenerational programme with nursery children, live concerts, and LGBTQ+ community events.
Staffing is adequate and responsive with good continuity of carers, but no evidence of low agency use or exceptional stability to make workloads unhurried.
People told us the care home was adequately staffed. There seems to be very good continuity of staff here.
AI Generated
Last inspected: July 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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