Working at Walton House

Staff felt respected, supported and valued by senior staff which supported a positive and improvement-driven culture. A staff member told us, 'It's a good house. It's a happy house. There's a lot of laughter.'

The service had enough staff, including one-to-one support, for people to take part in activities and visits how and when they wanted. The numbers and skills of staff matched the needs of people using the service.

People were supported by staff who had received relevant and good quality training in evidence-based practice. This included training in... positive behaviour support. Updated training and refresher courses helped staff continuously apply best practice. The service checked staff's competency.

People were supported to participate in their chosen social and leisure interests on a regular basis... Staff supported people to attend college courses to further their education and give them the opportunity to learn new skills in line with their interests and hobbies.