Last updated: 9 February 2026
"Supportive management and engaging daily activities, but basic training records and medication safety issues hold it back."
Per 2022 IPC inspection: Assured provider using PPE effectively, preventing/managing infection outbreaks. Per 2020: Medicines managed safely but fridge temps outside range, basic competencies.
Per 2020 comprehensive inspection: People and relatives were positive about the registered manager. Staff were complimentary about the registered manager and the support she provided.
There was sufficient staff in the service. All people we spoke with told us there was enough staff to deliver care and support to people.
Per 2020 comprehensive inspection: Staff told us they had undertaken medicines training and competency checks. However, the competency records we looked at were basic and lacked detail.
Per 2020 comprehensive inspection: All of the staff we spoke with were complimentary about the registered manager and the support she provided. One said, 'I am well supported by management.'
Per 2020 comprehensive inspection: activities co-ordinator organises something every day, chicken eggs in incubator, robotic dog and cat for people to interact with.
Training covers basics like induction and medicines, but competency checks are basic and supervisions brief with no specialist courses.
Per 2020 comprehensive inspection: the competency records we looked at were basic and lacked detail... supervisions... brief and required more detail
Staffing levels are adequate to meet needs and respond to calls, but no details on staff retention or agency use.
There was sufficient staff in the service. Staff told us there was enough staff to undertake their role.
Medication safety had issues like fridge temperatures sometimes too high or low and basic staff competency records.
Per 2020 comprehensive inspection: a number of readings were outside the recommended range... competency records we looked at were basic and lacked detail
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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