Working at Walton House
4 Walton Crescent, Wolverhampton, WV4 6DX
Operated by Arcare (West Midlands) Limited
4 bedsResidential homes
Workplace Score
8.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.0/10
Key Finding
"Staff benefit from tailored training, stable teams and supportive management fostering pride, but activities lack specialist programmes."
Safety & Risk
8/10
✓
All staff had read [safeguarding policy]... completed safeguarding training... detailed risk management plans... medicines recorded correctly... lessons were learnt when things went wrong.
Staff Culture
8/10
✓
Staff told us their opinions and suggestions were welcomed. Staff spoke with pride about the service, and said they were consulted... 'I feel proud to be a part of the team at Walton House.'
Staffing Levels
8/10
✓
Staff knew people well and most staff had been working with people for several years... 'Yes we have sufficient staff, and are able to bring more staff in if people want to take part in activities or go out.'
Training & Dev
9/10
✓
Staff initially attended a comprehensive induction achieving... the 'Care Certificate.' Staff training was specifically tailored... such as BSL... 100 per cent completion rate.
Management
8/10
✓
Staff spoke with pride about the service... 'The Manager is very knowledgeable, is excellent at simplifying tasks, seeing to issues straight away, she encourages us to be open and honest and is always available.'
Programmes
6/10
✓
People were encouraged to take part in organised group activities and events around the home... attending a local disco, college or theatre... 'We are always doing things we enjoy.'
Points to consider
Activities include trips to college, theatre and disco, but no named specialist programmes or innovative approaches.
People were encouraged to take part in organised group activities and events... attending a local disco, college or theatre.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews