Working at Waltham House Care Home
Louth Road, Grimsby, DN36 4RY
Operated by Infinite Care (Lincs) Limited
33 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff feel proud and supported with an approachable manager, but basic activities and standard training limit variety and development."
Safety & Risk
7/10
✓
Risk assessments were in place and reviewed regularly to minimise risks. Staff recorded all incidents. The registered manager monitored and analysed accidents, incidents and safeguarding concerns. This aided learning.
Staff Culture
8/10
✓
Staff were proud to work for the service. Staff said, 'I actually love coming to work and making a difference.' Staff told us they felt listened to and that the registered manager was approachable.
Staffing Levels
6/10
✓
Staffing levels were safe and the option to increase staffing in specific circumstances was considered, for example if specific increased support was required.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Staff received induction, training, supervision and appraisal to ensure they had the right skills to meet people's needs.
Management
7/10
✓
The registered manager was a visible presence at the home and people and staff all told us they were approachable. Staff told us, 'I know if there is anything I need or suggest, help and advice is always there'.
Programmes
5/10
!
Per 2020 comprehensive inspection: There was an activity programme which included games, bingo, exercise sessions, pet therapy and visiting entertainers. There were regular trips out to the local community.
Points to consider
The job is mostly routine personal care with basic activities like bingo, pet therapy and trips out, no dedicated coordinator or specialist programmes to make it more varied and fulfilling.
Per 2020 comprehensive inspection: activity programme which included games, bingo, exercise sessions, pet therapy and visiting entertainers, however many people were reluctant to join in. We recommend the provider seek support and training for staff about their approach and improving the culture around people's involvement in activities.
Only standard training and induction with supervision, no specialist courses or funded qualifications to help you develop skills.
Per 2020 comprehensive inspection: Staff received induction, training, supervision and appraisal to ensure they had the right skills to meet people's needs.
Staffing is safe and meets needs but nothing special like low agency use or stable long-serving team mentioned.
Staffing levels were safe and the option to increase staffing in specific circumstances was considered. Per 2020: Staffing levels met people's needs and people were supported in a timely manner.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews