Last updated: 10 February 2026
"Supportive managers foster a positive family-like culture and strong safety practices, although staffing relies on some familiar agency cover."
Staff completed training on how to recognise and report abuse... Risks which were associated with people's care had been assessed... Medicines were stored and managed safely... The registered manager and the clinical lead reviewed all accident and incidents... identified any trends with falls. Learning... shared with the team.
The staff felt respected, supported and valued by the managers. This helped to create a positive and driven culture. The staff told us, 'I come to work and feel like we are a big family. I enjoy the team I work with. I feel really supported.'
The staffing levels were safe and regularly reviewed. Where required the home used consistent and familiar agency staff to maintain safe staffing levels.
Per 2017 comprehensive inspection: Training records showed that there was frequent training available for staff. Recent training staff had been on, included wound care, end of life care, health and safety, infection control.
The registered manager and clinical manager were visible in the home, approachable and took a genuine interest in people, staff and their relatives. The staff felt respected, supported and valued by the managers.
Per 2017 comprehensive inspection: There was a programme of activities in place... full time activities co coordinator... entertainers performed... visit from a local organisation bringing exotic pets... took people out to the local shops... links with local school children.
Staffing is adequate but they use some familiar agency staff and existing team cover leave and sickness, so not always the full regular team on shift.
Where required the home used consistent and familiar agency staff to maintain safe staffing levels. We were told existing staff also helped to cover annual leave and sickness.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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