Last updated: 9 February 2026
"Strong safety practices, supportive management and good staff training and culture, but basic activities without a coordinator and night staffing under review."
2022: Assured on preventing infections, PPE use, testing, hygiene, outbreak management; per 2019: robust safeguarding, good risk assessments, medicines managed safely, lessons learned from incidents.
Per 2019 comprehensive inspection: Staff were enthusiastic and keen to develop in their roles; registered manager had developed an open culture; staff encouraged to identify and share good practice.
Per 2019 comprehensive inspection: The registered manager kept staffing rosters under review as people's needs changed; there were enough staff to meet people's needs by day; considering changes to night deployment.
Per 2019 comprehensive inspection: Staff received regular supervision and appraisal, training specific to individuals' needs, ongoing Positive Behaviour Approaches training, specialist training from professionals.
Per 2019 comprehensive inspection: The service had a registered manager who dealt with all aspects of the service; staff told us they were very happy with the way the home was managed; people sought out the manager and had close relationships with her.
Per 2019 comprehensive inspection: People enjoyed activities and outings like shopping, meals out, swimming, social clubs, church; supported to maintain relationships and follow interests.
No activities coordinator or specialist programmes, so the role is mostly routine care with some basic outings like shopping and swimming.
Per 2019 comprehensive inspection: People went shopping, helped around the house, went out for meals and entertainments like swimming, social clubs and church.
Staffing is adequate during the day but they are looking at night shifts due to changing needs.
Per 2019 comprehensive inspection: There were enough staff to meet people's needs by day. The registered manager was considering changes to the way staff were deployed by night because of increased levels of needs.
Some staff pressures from COVID that needed special measures to handle.
2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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