Working at Walsingham Support – Barleyfields House
110 Crowmere Road, Shrewsbury, SY2 5JJ
Operated by Walsingham Support
5 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Excellent training and low staff turnover ensure consistent care, but audits missed issues with care plans and medicine records."
Safety & Risk
4/10
!
Staff could not tell us when some medicines had been opened... records relating to consent and capacity needed improving.
Staff Culture
6/10
✓
Staff felt able to raise concerns with managers without fear of what might happen as a result. Staff told us they found the registered manager, 'Approachable.'
Staffing Levels
7/10
✓
Staff turnover was low, which supported people to receive consistent care from staff who knew them well. People were supported safely by enough staff. Staff were not rushed.
Training & Dev
8/10
✓
Staff had access to training in learning disabilities and autism. Staff training and competency assessments had been undertaken... One staff member told us the training they had received was the best they had received and said, 'I'm learning so much stuff.'
Management
4/10
!
The provider had governance systems in place. However, when audits had been undertaken, they had failed to highlight some inconsistencies in people's care plans and medicine records.
Programmes
5/10
!
Staff supported people to take part in activities and pursue their interests in the local area. They were involved with shopping, cooking and developing their life skills.
Points to consider
Managers' checks missed problems with care plans and medication records, so oversight is not strong enough for a top workplace.
The provider had governance systems in place. However, when audits had been undertaken, they had failed to highlight some inconsistencies in people's care plans and medicine records.
Medication records sometimes miss key details like when medicines were opened, and mental capacity paperwork is inconsistent.
Staff could not tell us when some medicines had been opened... records relating to consent and capacity needed improving.
Activities are basic like shopping and cooking with no dedicated coordinator or special programmes to make the job more varied.
Staff supported people to take part in activities and pursue their interests in the local area. They were involved with shopping, cooking and developing their life skills.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews