Last updated: 10 February 2026
"Supportive manager and positive culture where staff feel valued, although limited activities and some agency staffing hold it back."
Staff trained on safeguarding, risks assessed with PBS plans, medicines managed safely with audits, incidents used for learning.
Staff told us they felt respected, valued and well supported: 'The manager is very supportive, I always feel listened to'.
There were suitable numbers of qualified staff; staff: 'There are always enough staff' but 'We sometimes use agency staff, but they have been coming here for years'.
Staff received training in medicines, first aid, food safety, infection control, health and safety, epilepsy, challenging behaviour and MCA; regular supervision meetings.
Staff told us the registered manager was very approachable and that they would have no hesitation in raising concerns or making suggestions.
Per 2019 comprehensive inspection: Most people attended day care centres and were supported to carry out activities in the community.
No activities coordinator or varied programmes, so the role is mostly routine care plus basic community support.
Per 2019 comprehensive inspection: Most people engaged in own interests and hobbies and attended day care centres on a regular basis. People were supported to carry out activities in the community.
Staffing is adequate but sometimes uses agency workers.
We sometimes use agency staff, but they have been coming here for years and they know people well.
Only standard mandatory training and some specialist topics like epilepsy, no funded qualifications or career development.
Training records showed that staff received training in medicines, first aid, food safety, infection control, health and safety, epilepsy, challenging behaviour and the Mental Capacity Act 2005.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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