Working at Walsingham Support - 30 & 32 Church Lane
Walsingham, Rickmansworth, WD3 8HD
Operated by Walsingham Support
12 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel well supported by management in a family atmosphere with strong safety, although agency staffing and basic training hold it back."
Safety & Risk
8/10
✓
Safeguarding procedures were in place and followed by the staff team. Risk assessments were completed and reviewed regularly, including after incidents.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: 'Staff said the service had a family atmosphere and they felt well-supported.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'Staffing levels were based on people's assessed needs and were sufficient to meet people's needs. Staff vacancies are currently filled with regular and reliable agency members of staff.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: 'Staff were provided with training in all areas required for their role.'
Management
8/10
✓
Staff told us they felt well supported by the registered manager. One staff member told us, '[Registered Manager] is great, she explains what we need to do and how things need to be done… I can talk to her about anything.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'A pictorial activities programme was on display and people told us that various activities took place. Activities included trips out to the local pubs and restaurants as well a trip to the coast... day centre... art and craft sessions... football... Autism friendly cinema sessions.'
Points to consider
Staffing is adequate but vacancies are filled by agency workers.
Per 2019 comprehensive inspection: 'Staff vacancies are currently filled with regular and reliable agency members of staff.'
Only standard required training, no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: 'Staff were provided with training in all areas required for their role.'
Activities programme has variety like trips and day centre visits but no specialist or innovative approaches.
Per 2019 comprehensive inspection: 'A pictorial activities programme was on display... trips out to the local pubs and restaurants... day centre... art and craft sessions.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews