Working at Walsingham Support - 2 Ashley Close
2 Ashley Close, Hemel Hempstead, HP3 8EH
Operated by Walsingham Support
6 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by a visible manager and strong safeguarding, but regular agency staff and basic training hold it back."
Safety & Risk
8/10
✓
The provider had effective systems in place to safeguard people... Staff knew how to identify and report concerns relating to abuse and they felt comfortable raising concerns.
Staff Culture
7/10
✓
Staff felt supported by their manager and had opportunity to discuss their professional development and wellbeing through individual supervisions and appraisals.
Staffing Levels
6/10
✓
There were enough staff to meet the needs of people being supported... regular agency staff were used and completed thorough competency check.
Training & Dev
6/10
✓
People were supported by staff who had ongoing training in areas which the provider had identified as relevant to their role. One staff member said, 'We continue to extend our training, for example end of life...'
Management
8/10
✓
Staff told us... the registered manager was visible in the home and was available if anyone needed to speak with them. One staff member said, 'The manager is on the phone and always around to talk. I feel supported.'
Programmes
6/10
✓
Everyone who lived in the service was encouraged to attend community groups in the local area as well as going out to places of interest.
Points to consider
Enough staff but they use some regular agency workers, so shifts aren't always covered by the permanent team.
regular agency staff were used and completed thorough competency check
Standard mandatory and some extra training like end of life care, but no specialist courses or funded qualifications.
We get mandatory training. The manager will always look at different training
Some community outings and group activities, but no dedicated coordinator or specialist programmes.
encouraged to attend community groups in the local area as well as going out to places of interest
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews