Working at Walsingham Support - 122 Aldenham Road
Walsingham, Watford, WD23 2ET
Operated by Walsingham Support
6 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive management, strong team culture and good training, but staff shortages and basic activities without a coordinator make it a struggle."
Safety & Risk
7/10
✓
People were kept safe by the robust processes... medicines... safeguarding... risks. Where there had been recent medicines errors... all staff had undergone refresher medicines training.
Staff Culture
7/10
✓
Staff felt supported by management and enjoyed their role. All staff we spoke with told us they worked together as a team.
Staffing Levels
5/10
!
The registered manager and staff told us they were going through a period of staff shortages as some staff had recently left. Staff told us, 'It's a bit of a struggle at the moment, but it's getting better.'
Training & Dev
7/10
✓
People were cared for by staff who had undergone induction and training and staff had training that was specific to people's needs, such as epilepsy. Staff received support through regular supervisions.
Management
7/10
✓
We received positive feedback about the registered manager. One staff member told us, 'We have a very supportive manager and good team work here.' A relative said, 'She is very approachable'
Programmes
5/10
!
People had access to the activities of their choice... cooking, bowling and gardening... needlework and knitting... loves his swimming.
Points to consider
Staff levels are adequate thanks to teamwork, but shortages mean it's a bit of a struggle right now with ongoing recruitment.
going through a period of staff shortages as some staff had recently left. Staff told us, 'It's a bit of a struggle at the moment, but it's getting better.'
Activities follow people's choices like outings, gardening, and crafts, but there is no dedicated coordinator or specialist programmes.
People had access to the activities of their choice, both inside and outside of the service. One person... liked needlework... cooking, bowling and gardening.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews