Working at Walmley House
345 Walmley Road, Sutton Coldfield, B76 1PG
Operated by Longmoor Care Limited
6 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Staff feel well supported with enough staff and good training, but weak auditing and no structured activities programme hold it back."
Safety & Risk
5/10
!
We saw that one Medicines Administration Chart (MAR), did not have accurately collate the number of medicines which were held in the home for a person.
Staff Culture
6/10
✓
Staff felt well supported and staff, people and relatives expressed confidence in the management team.
Staffing Levels
6/10
✓
People told us, and records confirmed, that there were enough staff on site at all times.
Training & Dev
6/10
✓
extensive training matrix which included mandatory and non-mandatory training where staff competencies were monitored.
Management
4/10
!
auditing was not robust, with inconsistencies between audits and issues found by inspectors.
Programmes
3/10
✕
House meetings are a regular occurrence and staff used different communication methods to try to engage people. We saw picture boards, tactile objects.
Points to consider
No activities coordinator or structured programme, so the role is mostly routine personal care with basic things like colouring and sensory toys.
House meetings are a regular occurrence and staff used different communication methods... picture boards, tactile objects (for sensory impairment)
Leadership oversight is weak because audits are basic and do not properly identify or fix issues.
auditing was not robust, with inconsistencies between audits and issues found by inspectors.
Medication records have errors like not updating the number of medicines in stock.
one Medicines Administration Chart (MAR), did not have accurately collate the number of medicines which were held in the home for a person.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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