Working at Walmer Care Centre
8-10 Marine Road, Deal, CT14 7DN
Operated by Nicholas James Care Homes Ltd
37 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Proud stable team with supportive management, innovative training and strong safety, although staffing lacks low agency use and activities miss specialist programmes."
Safety & Risk
8/10
✓
2021 targeted inspection: We were assured that the provider was preventing infections, using PPE effectively, accessing testing, and managing outbreaks.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: There was an open and transparent culture within the service; staff were proud of the way they worked as a team.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were sufficient staff on duty to meet people's needs. There was a stable group of staff that knew people well.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff had attended training in the 'Dining Room Experience' using virtual reality goggles to experience dementia symptoms.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff felt supported by the registered manager and were able to approach them at any time with their concerns.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Leisure and lifestyle co-ordinator provided activities including exercise, quizzes, reminiscence, yoga and community involvement.
Points to consider
Staff numbers are enough to meet needs with a stable team, but no word on low agency use or workloads light enough for unhurried personalised care.
There were sufficient staff on duty to meet people's needs. There was a stable group of staff that knew people well.
Varied activities with a coordinator like quizzes, yoga and community events, but no specialist programmes or innovative therapies to enrich the role.
There were activities available... exercise, quizzes and reminiscence... leisure and lifestyle co-ordinator.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews