Working at Wallfield House
87 Doles Lane, Derby, DE65 6BA
Operated by Baxter and Hill Ltd
15 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Strong safety practices and supportive culture where staff feel valued and well-trained, although occasional agency use and basic activities hold it back."
Safety & Risk
9/10
✓
2021 targeted inspection: assured on preventing infections, PPE use, testing regimes, risk assessments for all areas including staff shortages, twice-daily observations to identify risks early.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: staff say 'You feel appreciated here and have a lot of support', 'team of staff are proud to say they work here'.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'People felt there were enough staff available to meet their needs'; agency used only as last resort with familiar staff.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: staff receive induction, training they need, regular supervision, opportunities to become champions with specialist training like infection control.
Management
7/10
✓
Per 2018 comprehensive inspection: registered manager approachable and known by name, works alongside staff, staff feel supported, valued and motivated.
Programmes
6/10
✓
Per 2018 comprehensive inspection: range of activities including arts and crafts, knitting blankets, games, local events, nursery children visits.
Points to consider
Staffing is adequate to meet needs but they use agency workers as a last resort when covering absences.
People felt there were enough staff available to meet their needs in a timely manner... agency staff were only used as a last resort.
Only basic activities like crafts, games and occasional visits, no dedicated coordinator or specialist programmes.
There was a range of activities available in the home if people wanted to be involved with arts and crafts... knitting... games... children from nearby nursery visited the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews