Working at Wallfield
29 Castlemain Avenue, Bournemouth, BH6 5EJ
Operated by Tricuro Ltd
14 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff praise the approachable manager and feel valued with good retention, but staffing relies on agency workers to cover vacancies."
Safety & Risk
7/10
✓
Improvements to medicines audits and practices embedded; staff confident in administration and reporting shortfalls; fire safety measures implemented; safe environments observed.
Staff Culture
7/10
✓
Per 2018: staff said “I love it here, it's like home”, “really great place to work”, good retention, “We all support each other”; 2025 staff positive about manager.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: sufficient staff on duty but relied on relief and agency staff to cover gaps in the rota as there had been five staff vacancies for some time.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: staff had induction based on Care Certificate, refresher training at intervals, 3-monthly supervision and annual appraisals; no specialist training mentioned.
Management
7/10
✓
Staff spoke positively about the registered manager: “The registered manager is person and staff centred”; “very approachable. I can speak to the registered manager regarding anything.”
Programmes
5/10
!
Per 2018 comprehensive inspection: varied activities including mosaics, glass painting, gardening, trips out, pub meals, Thursday painting sessions with visitors.
Points to consider
Staffing is adequate but they use agency workers to cover vacant shifts.
Per 2018 comprehensive inspection: relied on relief and agency staff to cover gaps in the rota as there had been five staff vacancies for some time.
Only standard training like Care Certificate refreshers and supervisions, no specialist courses or qualifications funded.
Per 2018 comprehensive inspection: induction based on the Care Certificate, refreshed at one, two or three-yearly intervals, supervision every three months, annual appraisal.
Some hobbies and outings like painting and trips but no dedicated coordinator or special programmes.
Per 2018 comprehensive inspection: people do mosaics, glass painting, gardening, trips out or pub meal, painting with visitors every Thursday.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews