Working at Wallace Crescent

Only basic outings like park walks and pub visits, so the role lacks variety beyond routine care.

a relative felt there could be more activities on offer, they said, 'There is virtually nothing in the local community, apart from walks in the park or visits to the pub.'

Mandatory training compliance at 85 percent, meaning some staff training is overdue.

staff's compliance with mandatory training was at 85%. There was a plan in place to improve this compliance rating and ensure all staff had completed their required refresher courses.