Working at Wall Hill Road
137 Wall Hill Road, Coventry, CV5 9EL
Operated by FitzRoy Support
5 bedsResidential homesSupported living
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Strong leadership, positive culture and stable staffing, although activities lack a dedicated coordinator and special programmes."
Safety & Risk
8/10
✓
Systems and processes in place to safeguard people from the risk of abuse. Risks assessed and well managed. People received their medicines safely.
Staff Culture
8/10
✓
There was a positive, person-centred culture amongst the staff team. Staff told us they felt able to raise concerns without any fear.
Staffing Levels
7/10
✓
There were sufficient, appropriately recruited, staff to meet people's needs. Many staff had worked at the home for a long time.
Training & Dev
7/10
✓
Staff told us, 'The training is really good' and confirmed they could request additional training. Training was adapted to reflect the needs of people living in the home.
Management
8/10
✓
The service was well led by a registered manager and deputy manager who inspired and supported their staff team.
Programmes
4/10
!
The provider and staff were passionate about working with people to identify and promote activities relevant to each person. There was an emphasis on engaging people in mainstream activities.
Points to consider
No activities coordinator or special programmes like pet therapy, just helping people follow personal interests and do mainstream outings.
The provider and staff were passionate about working with people to identify and promote activities relevant to each person. There was an emphasis on engaging people in mainstream activities and not restricting them to a learning disability environment.
Staffing covers needs safely with plans for sickness cover, but no details on super low workloads or no agency at all.
Relatives and staff told us there were enough staff available to care for people safely. There were contingency arrangements in place to cover staff leave or sickness.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews